Managing Performance
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Overview
If you lead staff then you’ll ultimately be responsible for the results that they produce.
Driving the performance of your team is a key skill that you will need to develop both to improve poor performance and to also keep your top performers motivated to continue doing a great job.
This programme will equip you with the skills to have those difficult performance-related conversations and to have an approach towards managing and improving performance that will really make a difference.
Programme Outline
This programme is made up of presenter-led sessions and consists of the following:
This programme is made up of presenter-led sessions and consists of the following:
- Managing Performance – Understanding The Process
- How To Gain Commitment From Your Staff
- Tackling Poor Performance
- Review – The First Step In Tackling Poor Performance
- The Performance Management Chat
- Giving Constructive Feedback
- The Principles Of Great Feedback
- How To Deal With Consistent Lateness
- How To Motivate Members Of Your Team
- How To Run An Effective One to One Meeting
- How To Get Action From Your One to One Meetings
- How To Coach & Develop High Performers
Objectives
This programme will help you to:
Understand the performance management process
Learn the first steps to take to tackle a performance issue
Approach people who have performance issues
Give feedback in the right way
Motivate your staff members more effectively
Hold one to one meetings with a structure and purpose
Develop your high performers as well as your under-achievers
Sign up for this course
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Course cost:
£50.00